Crafting Your Unforgettable
Miami Experience

Miami Beach Vacay



FREQUENTLY ASKED QUESTIONS

Find the answers for the most frequently asked questions below

What is Miami Beach Vacay?

Miami Beach Vacay is a premier hospitality service offering a curated selection of luxury properties and unique experiences in Miami. We specialize in creating personalized and memorable stays for our guests, combining the comforts of a private home with the luxury of a high-end hotel.

How do I make a reservation?

You can book directly through our website. Simply browse our properties or experiences, choose your dates, and follow the easy booking process. For assistance or special requests, please reach out to our customer service team.

What differentiates Miami Beach Vacay from hotels or other rental services?

Our focus is on providing a personalized, luxury experience. Each property is carefully selected for its quality, location, and unique character, and our experiences are tailored to showcase the best of Miami. Our dedicated team ensures every aspect of your stay is perfect.


Properties:


What types of properties do you offer?

Our portfolio includes a diverse range of properties, from beachfront villas and luxury penthouses to chic apartments in vibrant neighborhoods. Each property is unique, offering its own slice of Miami life.

Are the properties equipped for long-term stays?

Many of our properties are perfect for long-term stays, offering amenities like fully-equipped kitchens, laundry facilities, and comfortable living spaces. Let us know your needs, and we'll find the perfect match.

Do you offer any special rates or packages?

We offer seasonal promotions and special packages throughout the year. Check our website or subscribe to our newsletter for the latest offers.


Experiences:


Can I book experiences without staying in one of your properties?

Yes, our experiences are available to book independently of our properties. Explore our Experiences page to find and book your next adventure in Miami.

Are the experiences suitable for all ages?

We offer a wide range of experiences catering to different age groups and interests. Please check the specific details of each experience or contact us for recommendations.


Booking & Cancellation:


What is your cancellation policy?

Can I modify my booking after confirmation?

Yes, modifications are subject to availability and may incur additional charges. Please contact us as soon as possible to make any changes.

How are payments processed?

Payments are securely processed through our online booking system. We accept major credit cards and other payment methods. All transactions are encrypted for your security.


Safety & Support:


What COVID-19 safety measures are in place?

We adhere to strict COVID-19 safety protocols, including enhanced cleaning, social distancing measures, and contactless check-in where possible.

Is there on-site support at the properties?

While our properties offer privacy and independence, our team is always available for support. We provide contact details for any assistance needed during your stay.


Local Community and Sustainability:


How does Miami Beach Vacay contribute to sustainability?

We are committed to sustainability through eco-friendly practices, promoting local businesses, and engaging in community initiatives that support environmental conservation.

Do you offer any community-based experiences?

Yes, we offer experiences that connect you with local culture, from neighborhood tours to workshops with local artisans.


Accessibility:


Are your properties and experiences accessible for guests with disabilities?

We strive to ensure accessibility for all our guests. Please contact us with specific needs, and we will find a suitable property or experience for you.


Additional Services:


Do you offer additional services like airport transfers or car rentals?

Yes, we offer a range of additional services including airport transfers, car rentals, private chefs, and more. Please inquire for details and arrangements.